The solution: ecosio managed EDI services
ecosio Integration Hub, ecosio’s most flexible product, enables EDI with all business partners via one simple connection, fulfilling all EDI requirements. As Klosterquell Hofer was looking to connect a great number of partners with a wide variety of different systems and standards, ecosio Integration Hub presented the perfect solution. Messages are converted to the target format at the ecosio Integration Hub and then transmitted to the recipient, and vice versa. ecosio is responsible for EDI partner connections from setup to the maintenance of various protocols (AS2, X.400, SFTP, OFTP2, IMAP / SMTP or web services) and documents. ecosio worked in close cooperation with Klosterquell’s SAP customizer to integrate the EDI functionality into Klosterquell’s ERP system.
“Service is seeing the business through your customer’s eyes”
“We’re not experts at EDI connections with external partners”, explains Ingrid Adrigan, “so it was important for us to work with a partner who understood our requirements and could implement EDI processes accordingly. This even enabled our team to gain a clearer understanding of these processes.” ecosio strives not only to optimize client communication; every ecosio project is supervised by an expert who is available around the clock and who ensures that everything runs smoothly.
ecosio employs state of the art technology, infrastructure, interfaces, and data security, and is a driving force on technical developments, international guidelines, and standards. This is the knowledge that makes ecosio GmbH the perfect partner for Klosterquelle Hofer GmbH, a company that has to be prepared for the challenges of flexible supply chain management. It would have been considerably more difficult for Klosterquell to build up an internal EDI team that could keep pace with the dynamic and ever-evolving market requirements. Working with ecosio provides a competitive advantage for Klosterquell Hofer Gmbh that “increases efficiency for us and our clients”, explains Ingrid Adrigan.