Baking trade
A tasty collaboration with Ölz the master bakers.
Ölz is a family business with a long tradition in the baking trade. From its humble beginnings in 1938 in Vorarlberg, Austria, the company has developed into a respected player in the European bakery industry thanks to a combination of experience and continual innovation. Approaching a century since the company’s birth, Ölz’s unique recipes and unmistakable flavours continue to delight customers to this day.
Ölz’s EDI migration story begins in 2018, when the decision was made to replace the existing EDI converter with an future-proof, state-of-the-art solution due to the high complexity of Ölz’s EDI infrastructure. With Ölz’s previous solution, setting up and managing numerous point-to-point connections with individual customers involved a great deal of effort. In combination with a small internal EDI team, the work was barely manageable. The goal was therefore to completely rethink EDI and set it up with a partner in such a way that it would function smoothly in the long term, be scalable and capable of development.
There were two key reasons Ölz opted for ecosio. Firstly, Ölz was particularly attracted by ecosio’s fully managed “EDI as a Service” approach. From infrastructure set-up and customer onboarding to long-term monitoring and technical support, ecosio’s solution covered all EDI services. Secondly, ecosio had a clear vision of setting up a new and more efficient infrastructure via a single interface from Ölz’s ERP system. Thirdly, the ecosio team was able to talk to the often large EDI teams of Ölz’s customers at a very high technical level. Naturally, a single in-house expert could not do this to the same extent.
Once the decision had been made, the collaboration began under the leadership of an ecosio project manager, who ensured that key steps were implemented quickly and effectively. Unplanned events, such as an internal personnel change at Ölz, didn’t disrupt the project in any way due to the competent project implementation. The following points were also very positive:
Claus Faymonville, IT architect and responsible for EDI at Ölz, says: “In addition to our high-quality Ölz products, the fast and smooth exchange of order and delivery information with our customers is of crucial importance. In ecosio, we have found a partner that fulfils this responsibility and enables us to establish EDI as the primary communication medium with all our customers.“
The initial problems with the previous software have thus been overcome and EDI has gone from pain to gain at Ölz. We at ecosio are looking forward to many more years of masterful collaboration with master bakers!
SUCCESS STORIES
Some of our other projects
ecosio offers fully managed EDI across all industries. Read more success stories of our EDI solutions here.
