Communication, expertise and collaboration
Collaboration went well during the project, thanks largely to the ease of communication between the different parties. Problems were approached in a solution-orientated manner and solved pragmatically. In particular, the Coop team really appreciated ecosio’s flexibility and agility, which ensured changes in direction could be made within two to three weeks. The general impression was that the customer was at the centre of everything and the desire to find the best solution for the customer was evident throughout.
Martin Hänggi, Head of IT Operations at Coop, puts it simply: “We really enjoy working with ecosio.”