Introducing the ecosio.monitor

Experience full transparency across all EDI operations with ecosio’s industry-leading EDI monitor

What is the ecosio.monitor?

Your always-on EDI companion.
Upgrade your EDI workflows with actionable,  real-time analytics

The ecosio.monitor is essentially your very own EDI control centre, offering unparalleled data visibility and allowing users to view real-time message statuses and find relevant data within seconds. Plus access can be extended to and adjusted as required, ensuring EDI never becomes a bottleneck.

In order to provide a comprehensive overview for all our customers, the ecosio.monitor integrates perfectly with our other products…

Connected ecosio products:

Your always-on EDI companion.
Upgrade your EDI workflows with actionable, real-time analytics.

Highlights

Message overview
& details

Full-text search

Ticketing

Download and archiving

Connections

How you benefit

Unparalleled data visibility

End-to-end message visibility ensures it’s virtually impossible for messages to fail silently. When errors do occur, they can be spotted and resolved immediately.

70%

faster error resolution

24/7

Up-time with data center redundancy and agile infrastructure

Simplified processes

With the ecosio.monitor you don’t have to be an EDI expert to stay on top of B2B messaging. Key information is accessible to all relevant parties via an easy-to-use interface.

More time to focus on what you do best

Thanks to the ecosio.monitor’s powerful search, comprehensive dashboard and helpful alerts, you can say goodbye to lengthy back and forths between you and your partners.

Features

Data visibility

Full transparency

End-to-end visibility of EDI information for all internal departments (not just IT), including message states and validation details

Comprehensive dashboard

Overview of all important EDI information at a glance via user-friendly dashboard, plus helpful message statistics

Full text search functionality

Powerful full-text search across all documents and protocol metadata (file names, message IDs, connector type etc.), plus use of AND/OR commands

Thorough exception / error information

Precise information about message failures, facilitating quick and easy error resolution

Detailed traffic analytics

Real-time overview of inbound and outbound messages across your entire partner landscape

Onboarding & support cockpit

Onboarding project tickets

Direct connection to ecosio workflows via a centralised communication tool, enabling quick interaction with ecosio’s EDI experts and real-time visibility of project progress for all relevant parties, including ERP partners

Support tickets

User-friendly flagging of issues within the ecosio.monitor via creation and editing of tickets, removing the need for ad hoc support messaging and enabling you to see expected resolution timeline

Updates and optimisation

Automatic implementation of updates to improve performance and introduce new features based on customer/user feedback

Permissions

Full visibility of all partner permissions, including capacity to sort, filter and search your EDI relations and download results as a csv

Security

Data accessibility

Access for all relevant users and departments, not just IT

Airtight security

Support for SSO, plus capacity to require multi-factor authentication for access to sensitive data

Usability

Editable user preference settings, including “remember me” functionality

Easy archiving

Downloadable archives and configurable folder structure for archived content

Ongoing protection

Automatic implementation of security updates

Flexibility

Customisable notifications

Relevant notifications delivered straight to your inbox (e.g. new users, security updates or mentions, etc.)

Quick actions

Shortcuts for common tasks such as resending, visualising and downloading messages

Extensibility

Capacity to integrate with all ERP systems via ecosio’s API, plus other ecosio products (e.g. ecosio.webedi)

Easy management of daughter companies

Ability for parent companies to access, control and manage sub-companies, with capacity to specify functionalities per company

Partner management

Technical connection control centre

Access to key details concerning the technical connection between you and your partners (e.g. protocol information and API credentials), plus ability to generate new credentials via secure channels

ERP partner management

Simple management of your ERP partners’ access and permissions within the ecosio.monitor

Team management

Access rights

Simple management of internal teams within the ecosio.monitor, including capacity to invite new users and edit user permissions

User tracking

Real time visibility of which users are active, plus last login times

Self service