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E-invoicing (and e-reporting) in Croatia: A Guide to Fiscalisation 2.0

Croatia’s Fiscalisation 2.0 reform introduces mandatory domestic B2B e-invoicing for VAT-registered businesses from 1 January 2026, and expands the existing B2G framework by adding fiscalisation and e-reporting obligations. Businesses must issue and receive structured e-invoices in UBL 2.1 aligned with Croatia’s CIUS, exchange them via secure access points and authorised information intermediaries, and separately submit fiscalisation and e-reporting data to the Croatian Tax Administration (Porezna uprava) using the Tax Authority’s dedicated XML formats. In this guide, we explain how the mandate works in practice and what companies can do to reduce compliance risk and operational disruption.

TL;DR summary

  • From 1 January 2026, Croatia mandates domestic B2B e-invoicing and expands B2G requirements under Fiscalisation 2.0, requiring businesses to exchange structured invoices and separately report transaction data to the tax authority
  • Compliance requirements: UBL 2.1 invoices with Croatia’s CIUS, secure exchange via access points or intermediaries, and digitally signed fiscalisation and e-reporting using OIB-linked certificates.
  • Croatia requires three parallel processes: e-invoice exchange between parties, fiscalisation reporting by both issuers and recipients, and monthly e-reporting of rejected invoices (by recipients) and payments (by issuers).
  • The Croatian model is operationally complex, as invoice exchange, fiscalisation, and monthly e-reporting run as parallel processes rather than a single clearance flow
  • Non-compliance can result in invoice disputes, delayed payments, financial penalties, and additional audit and reconciliation work
  • Businesses can build and maintain in-house systems or partner with a managed compliance provider to reduce risk and effort
  • Fully managed providers like ecosio offer certified e-invoicing compliance that simplifies exchange, fiscalisation, reporting, archiving, and ongoing regulatory changes through a single platform

E-invoicing in Croatia: an overview

Croatia’s mandatory e-invoicing system represents a significant evolution of its fiscalisation framework. Croatia is implementing a decentralised model that combines structured e-invoice exchange between trading partners with separate fiscalisation reporting and monthly e-reporting obligations.

Croatia’s Fiscalisation 2.0 introduces mandatory domestic B2B e-invoice exchange plus separate fiscalisation reporting and monthly e-reporting. The system is governed by Porezna uprava (Croatia’s tax administration) and requires businesses to navigate the three distinct but interconnected processes:

  1. E-invoice exchange: Structured invoices exchanged between trading partners via AS4 protocols through authorised information intermediaries and secure access points
  2. Invoice fiscalisation: Real-time reporting of outbound and inbound invoice data to Porezna uprava, separate from the exchange process
  3. E-reporting: Monthly submission of additional transaction data, where recipients report rejected e-invoices, and issuers report e-invoice payments and cases where an e-invoice could not be issued

For B2G transactions (mandatory since 1 January 2019), Croatia’s existing centralised platform Servis e-Račun za državu (operated by Fina) continues to function, with fiscalisation obligations added from 1 January 2026.

This multi-layered approach creates operational complexity: businesses must manage invoice generation, format validation, secure transmission, digital signature application, fiscalisation flows, and e-reporting deadlines simultaneously whilst maintaining ERP system stability and ensuring cash flow continuity.

Croatia’s e-invoicing journey: a timeline

Croatia has been progressively building its electronic invoicing and fiscalisation infrastructure over the past decade:

**2019: B2G e-invoicing becomes mandatory (1 January)** Public sector entities were required to receive and process electronic invoices via the centralised Servis e-Račun za državu platform. **2025: Fiscalisation Act amendments published (13 June)** New legislation expanded fiscalisation requirements and laid the legal groundwork for mandatory B2B e-invoicing and the fiscalisation 2.0 initiative. **2025: ecosio certified as information intermediary (December)** [Porezna uprava officially certified ecosio to operate as an authorised information intermediary for Croatia's e-invoicing system.](https://porezna-uprava.gov.hr/hr/popis-informacijskih-posrednika/8019) **2026: Mandatory B2B e-invoicing for VAT-registered taxpayers (1 January)** All VAT-registered businesses must issue, exchange, and fiscalise domestic B2B and B2G e-invoices. Real-time fiscalisation obligations are added to existing B2G transactions. **2027: Extension to non-VAT registered taxpayers (1 January)** The mandate expands to non-VAT registered taxpayers liable for income or corporate tax, plus public sector bodies.

This phased rollout reflects Croatia’s methodical approach to digital tax transformation, allowing businesses time to adapt whilst building a comprehensive compliance infrastructure aligned with EU standards and the ViDA directive.

Why did Croatia move to mandatory e-invoicing?

Croatia’s fiscalisation 2.0 modernises tax administration, improves VAT compliance, reduces fraud, and enables real-time transaction visibility. Fiscalisation gives the tax administration near real-time visibility into invoice data, which supports monitoring and anomaly detection.

The reform also aligns Croatia’s digital tax controls with broader EU direction (including ViDA). However, cross-border invoices are currently outside the scope of the Croatian e-invoicing mandate.

How might current and upcoming regulations affect your business?

## **From 1 January 2026:** **All VAT-registered taxpayers** issuing domestic B2B or B2G invoices must: - Generate invoices in UBL 2.1 format with Croatia's CIUS - Exchange invoices via authorised information intermediaries or secure access points - Submit digitally signed fiscalisation messages to the tax administration for both outbound and inbound e-invoices using a certificate that includes the OIB of the authorised person ([ecosio holds a certificate](https://porezna-uprava.gov.hr/hr/popis-informacijskih-posrednika/8019)). - Monthly submission of e-reports for rejected invoices, payment confirmations and cases where an e-invoice could not be issued electronically (non-issued e-invoices) - Archive invoices and fiscalisation confirmations for 11 years **Public sector entities** receiving B2G invoices must: - Submit required **e-reporting** data for B2G flows (including **rejection reporting** where applicable) within the monthly reporting cycle - Accept and process structured e-invoices - Fiscalise received invoices within five working days - Maintain compliant archiving systems ## **From 1 January 2027:** **Non-VAT registered taxpayers** liable for income or corporate tax, plus additional public sector bodies, must comply with the same requirements. ## **Exemptions and special cases:** **B2C transactions** remain outside the mandatory e-invoicing scope but must still be fiscalised regardless of payment method. **Cross-border transactions** (exports and imports) are currently excluded from the mandatory e-invoicing requirements. **Self-billing arrangements:** In self-billing scenarios, the buyer issues the invoice on behalf of the supplier. Fiscalisation must occur within five working days after invoice issuance.

What happens if you’re not compliant?

Non-compliance with Croatia’s e-invoicing and fiscalisation requirements carries significant financial and operational risks:

## **Invoice rejection and cash flow impact** Invoices can be rejected by the recipient, which can delay payment until issues are corrected. Missing fiscalisation and e-reporting also create reconciliation work and increase compliance risk, meaning: - Payment may be delayed until a corrected e-invoice is issued and accepted - Your accounts receivable cycle may extend, impacting working capital - Your finance team may need additional manual reconciliation and exception handling ## **Tax penalties and late payment interest** Porezna uprava can impose financial penalties for: - Failure to issue e-invoices in the required format - Missing or late fiscalisation of invoice data - Non-submission of monthly e-reports by the 20th of each month - Failure to maintain 11-year archiving requirements Penalties can accumulate quickly, particularly for high-volume issuers, and late payment interest may apply. ## **Audit exposure and increased scrutiny** Businesses with patterns of non-compliance may face: - More frequent tax audits - Detailed transaction-level investigations - Reputational damage with trading partners - Potential suspension of trading licences in severe cases ## **Operational disruption** Beyond financial penalties, non-compliance creates: - Manual correction workload for finance teams - Strained relationships with customers and suppliers - System integration failures requiring emergency fixes - Resource diversion from strategic activities to firefighting

How can your business achieve compliance in Croatia?

Companies facing e-invoicing mandates have tried two approaches that ultimately fail:

  1. DIY software: Buy platforms but your IT and Tax teams become regulation researchers and maintenance technicians instead of doing their actual jobs.
  2. Regional patchwork: Hire vendor A for Italy, B for France, C for Croatia. Result: five to six vendors, limited visibility, integration complexity, and no single owner when issues occur.

Businesses face a better choice: build and maintain everything with an in-house solution or partner with a fully managed e-invoicing provider, like ecosio.

Your two compliance options compared

Build and maintain in-house Use a fully managed e-invoicing provider
What it involves
  • Developing or customising ERP systems to generate UBL 2.1 XML with Croatia’s CIUS
  • Building integration with the Tax Authority portal and e-invoice exchange via secured access points/information intermediaries
  • Implementing digital signature functionality using OIB-linked certificates
  • Creating fiscalisation workflows separate from invoice exchange
  • Developing e-reporting systems for monthly submissions
  • Establishing an 11-year archiving infrastructure
  • Monitoring regulatory changes and updating systems accordingly
Partnering with a managed compliance operations platform like ecosio that manages the entire e-invoicing and fiscalisation process:
  • Pre-built integrations to your ERP system
  • Automatic conversion of transaction data to compliant UBL 2.1 XML with Croatia’s CIUS
  • Managed exchange via certified information intermediary status
  • Digital signature application and certificate management
  • Fiscalisation flows handled automatically
  • Monthly e-reporting submissions managed on your behalf
  • Compliant archiving for 11 years
  • Proactive monitoring of regulatory changes with automatic system updates
Timeline Six to 12 months for the initial build, plus ongoing updates for each regulatory change Faster onboarding led by e-invoicing experts, automatic regulatory updates included
Advantages
  • Full control over processes and data  Potential for deep customisation to unique business requirements
  • No ongoing service fees to external providers
  • Rapid implementation (often weeks rather than months)
  • Lower upfront investment
  • Predictable and transparent ongoing costs
  • Expert management of regulatory complexity
  • Reduced internal resource requirements
  • Built-in redundancy and reliability
  • Easier scalability to additional countries
  • Provider assumes compliance risk
  • Access to multi-country compliance platform if expanding operations
Challenges
  • Significant upfront development investment
  • Long implementation timelines (often 6-12 months or more)
  • Requires specialist technical resources with e-invoicing and Croatian regulatory expertise
  • Ongoing maintenance burden as regulations evolve
  • Responsibility for all compliance failures and system outages
  • Difficulty scaling to additional countries if operating multi-nationally
  • Must manage relationships with certificate authorities, access point providers
  • Shared responsibility model with external provider
  • Potentially less flexibility for highly unique requirements
Best suited for Very large enterprises with substantial IT resources, single-country operations, and highly specific integration requirements that cannot be met by external platforms Most businesses, particularly those with limited e-invoicing expertise, tight implementation timelines, multi-country operations or expansion plans, a preference for predictable costs over large capital expenditure, and a desire to focus internal resources on core business activities

Hybrid approaches

Some large enterprises adopt hybrid models, handling certain processes in-house whilst outsourcing specific components like validation, transmission, or archiving. However, this requires careful orchestration to ensure compliance responsibility is clearly defined.

What most businesses choose

The vast majority of businesses opt for externally managed solutions, particularly when facing tight deadlines. The combination of regulatory complexity, dual compliance processes (exchange plus fiscalisation), and the need for certified intermediary status makes external partnerships the pragmatic choice.

How ecosio ensures stress-free compliance in Croatia

ecosio is proud to be officially certified by Porezna uprava as an information intermediary for Croatia’s e-invoicing system. We provide a managed compliance operations platform combining automation software with expert monitoring, maintenance, and issue resolution across global jurisdictions, enabling us to manage the complete compliance process on your behalf while you focus on your core tasks.

Why choose ecosio for e-invoicing Croatia?

Certified information intermediary status

We’re authorised to exchange e-invoices on your behalf, ensuring your transactions meet all technical and legal requirements from day one.

Dual-process management

We handle both e-invoice exchange (via AS4 protocols through secure access points) and separate fiscalisation flows with Porezna uprava, including digital signature application using OIB-linked certificates.

Automatic format compliance

Your ERP data is automatically validated and converted to UBL 2.1 XML with Croatia’s CIUS, preventing rejections and ensuring clean fiscalisation records.

E-reporting transmission

ecosio automatically transmits e-reporting messages based on customer-provided payment/rejection data, ensuring you meet the 20th of each month deadline.

Multi-country platform

If you operate across Europe or globally, ecosio provides a single managed compliance operations platform covering 40+ countries, reducing vendor sprawl and integration complexity.

Deep ERP integration

Production-grade integration patterns for SAP®, Microsoft Dynamics, Oracle, and other major ERP systems minimise internal engineering work and accelerate go-live.

Proactive regulatory updates

Our compliance experts monitor Croatian legislation continuously, implementing system updates before regulations change so you’re never caught off guard.

Proven reliability

Our high-availability infrastructure with built-in redundancy keeps your invoicing running continuously. ecosio has maintained zero downtime since 2012 and our customers report near-zero day-to-day involvement post go-live.

Frequently asked questions

Find answers to the most pressing questions about this mandate and get detailed technical specifications about Croatia from our Croatia e-invoicing country page.

Need help with Croatia e-invoicing compliance?

With the 1 January 2026 deadline, you must be compliant with the Croatia mandate.

Why act now? Croatia is one of 40+ countries implementing e-invoicing mandates. Treating compliance as managed infrastructure future-proofs your operations and turns regulatory pressure into competitive advantage.

ecosio’s certified intermediary status, multi-country platform, and ERP integration expertise ensure you meet Croatia’s requirements confidently whilst minimising internal resource demands. Whether implementing Croatia standalone or as part of a broader European programme, our team is ready to help you achieve worry-free compliance.

What can you do next:

Goncalo

Blog author

Gonçalo Ladeira Dias
Senior Product Marketing Manager

Gonçalo Ladeira Dias is a Senior Product Marketing Manager at ecosio, bringing a decade of marketing expertise to simplify the often-complex world of e-invoicing. He specialises in transforming intricate product details into clear, value-driven narratives that make purchasing decisions logical and straightforward. With a background in international business and a sharp focus on regulatory trends, Gonçalo creates clear, actionable content that helps businesses navigate the complex and fast-evolving landscape of e-invoicing mandates and real-time reporting compliance. Outside of work, Gonçalo is a passionate singer and vocal coach, with a deep love for musical theatre and the timeless crooner styles of Frank Sinatra and Michael Bublé. Having lived in four different countries, he now cherishes life back in his hometown of Lisbon, Portugal.

Read more about the author

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