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E-Invoicing in Serbia

Country Situation

General Description

Serbia has introduced a nationwide e-invoicing system known as Sistem eFaktura (SEF), aiming to digitalise and streamline invoicing processes across the public and private sectors. The system is mandatory and covers the issuing, sending, receiving, and archiving of electronic invoices in a structured format.

The rollout began in May 2022, when suppliers to public sector entities were required to start issuing invoices through SEF. This was followed in July 2022 by the obligation for public institutions themselves to issue electronic invoices, and by January 2023, the system became mandatory for all VAT-registered businesses in Serbia, including B2B transactions.

Electronic invoices must be issued in UBL 2.1 XML format and submitted through the SEF platform. Once submitted, the invoice is validated and, if accepted, made available to the recipient. Buyers must then approve or reject the invoice within a defined timeframe, depending on whether they are a public or private sector entity.

The system supports direct access via the government portal, as well as integration through certified intermediaries or ERP systems. Invoices are stored centrally, ensuring traceability, tax compliance, and easier audit processes. The e-invoicing mandate is part of Serbia’s broader digital transformation agenda and helps reduce paper use, increase transparency, and improve efficiency for both companies and public institutions.

FAQs

What is Serbia’s e-invoicing system?
Serbia’s e-invoicing system is called Sistem eFaktura (SEF). It is a central government platform used to issue, receive, and store electronic invoices in a structured digital format. It replaces paper-based invoicing for both public and private sector transactions.
Who needs to use SEF?
All VAT-registered businesses in Serbia must use SEF for B2B and B2G transactions. Public institutions are also required to issue and receive invoices through the platform. The system is mandatory and applies to both suppliers and buyers.
When did e-invoicing become mandatory in Serbia?
The rollout happened in stages:

From May 2022, suppliers to the public sector had to issue e-invoices via SEF.

From July 2022, public institutions were required to issue e-invoices.

From January 2023, all VAT-registered businesses must issue and receive e-invoices through SEF.
How do businesses access the SEF platform?
Businesses can access SEF through the government web portal using electronic ID (eID), or they can integrate via API through a certified intermediary or their own ERP system.
How does invoice approval work?
Once the invoice is sent via SEF, the recipient can either accept or reject it. If the buyer is a public sector entity and doesn’t respond within 15 days, the invoice is automatically accepted. If the buyer is from the private sector and fails to respond, the invoice is automatically rejected after a further five-day grace period.
Is Peppol used in Serbia?
No, Serbia does not use Peppol for e-invoicing. The SEF system is a domestic platform, and all invoice exchanges must go through it.
Can foreign companies use SEF?
Foreign businesses that are not VAT-registered in Serbia are generally not required to use SEF. However, if they operate through a local branch or fiscal representative registered for VAT in Serbia, then e-invoicing obligations may apply. In such cases, invoices must be submitted through SEF just like for domestic taxpayers.
Can I cancel an e-invoice once it has been submitted?
SEF does not provide a cancellation function for invoices once submitted and accepted. Instead, if a correction is needed, businesses must issue a credit note or debit note to adjust the original invoice. This ensures that all changes are properly tracked and compliant with fiscal rules.

Country Specs

Mandate StatusMandatory
Model TypeCentralised exchange
Government EntityCentral Information Intermediary, under the Ministry of Finance
FormatsUBL 2.1
Infrastructure / PlatformSEF platform (Sistem Elektronskih Faktura)
E-signature RequiredApplied by the government via the centralised platform.
Key Deadlines1 May 2022: All suppliers to public entities must issue and send electronic invoices via the SEF platform. Public entities must receive and process them electronically.

1 July 2022: Public institutions must issue e-invoices through SEF for refunds, credit notes, etc.

1 January 2023: All VAT-registered businesses must issue, receive, and store invoices through SEF.
AR MandatoryYes
AP MandatoryYes
Peppol AvailableNo
Domestic TransactionsB2G: Yes

B2B: Yes
Cross-border TransactionsN/A
Archiving Period10 years + 1
Archiving AbroadAllowed, as long as tax authorities have immediate online access, data integrity and readability are guaranteed, and prior authorization is obtained if storage is outside the EU.

Country Situation

General Description

Serbia’s e-transport system introduces a new way of managing goods movements through electronic delivery notes, known as eOtpremnica. These must be submitted through a central government platform before any goods are dispatched.

The requirement is being phased in, beginning with deliveries to public sector entities and excise goods in B2B transactions, followed by all B2B deliveries. Delivery data is submitted in UBL format via the SEO portal and handled in line with defined confirmation and response timelines.

In cases where the system is temporarily unavailable, businesses must provide a signed paper version of the delivery note, marked with security holograms and a QR code, for the carrier to carry during transport. The recipient confirms physical receipt and submits an electronic receipt within the required timeframe.

The system is managed by the Ministry of Finance and is designed to improve transparency, compliance, and control in the movement of goods across Serbia.

FAQs

What is e-transport and what’s changing?
Serbia is rolling out a digital system for tracking goods movements, known as eOtpremnica. Instead of paper delivery notes, businesses will need to send them electronically before the goods are dispatched. The aim is to improve transparency, reduce fraud, and make inspections easier.
When does it become mandatory?
There are two key dates:

From 1 January 2026: It’s mandatory for deliveries to public sector entities, and for excise goods in B2B transactions (like fuel, alcohol, tobacco).

From 1 October 2027: It applies to all B2B deliveries in Serbia.
Who needs to use the system?
Any business that’s responsible for sending goods (manufacturers, suppliers, distributors, etc.) will need to issue and submit an electronic delivery note through the system before transport begins.
What if the system isn’t available?
If there's a temporary outage, whether due to issues with the e-transport system itself or a loss of internet connection, businesses can switch to a paper-based backup process.

In this case, the sender of the goods must:
- Print two copies of the electronic consignment note in paper form
- Mark both copies with matching security hologram stickers
- Keep one copy and give the other to the carrier, who must carry it during transport and present it if requested by inspectors
This paper version acts as a legally valid fallback while the system is offline. Once the connection is restored, the sender is required to enter any missing data into the system by the end of the next working day.
How does the carrier get the delivery note?
If the carrier is registered with the system, they can access the delivery note digitally directly from SEO portal. If they’re not registered, it’s up to the sender to provide a signed, printed copy (PDF with QR code) before the goods are dispatched.
What happens if I don’t follow the rules?
Failure to submit a valid delivery note, or not being able to present one during transport, can lead to fines of up to 2 million dinars for the business.
Where can I find more information?
Full details, including technical documents and login instructions, are available on the official portal: https://eotpremnica.efaktura.gov.rs

Country Specs

Mandate StatusMandatory, Staggered Rollout
Model TypeCentralised exchange
Government EntityCentral Information Intermediary, under the Ministry of Finance
FormatsUBL 2.1
Infrastructure / PlatformSEO Platform (Sistem Elektronskih Otpremnica)
E-signature RequiredApplied by the government via the centralised platform.
Key Deadlines1 January 2026: Mandatory e-transport for B2G transactions, and B2B excise goods transactions.

1 October 2027: Mandatory e-transport extended to all B2B transactions.
AR MandatoryYes, via the centralised e-transport platform.
AP MandatoryYes, via the centralised e-transport platform.
Peppol AvailableNo
Domestic TransactionsYes. The obligation to send an electronic consignment note is imposed on private sector entities and public sector entities based on each movement of goods over which they have the right to dispose, as well as on the transport operator based on the movement of goods of the ordering party.
Cross-border TransactionsYes. If the transport of goods is carried out in whole or in part within the territory of the Republic of Serbia.
Archiving Period10 years +1
Archiving AbroadCarried out by default via the government platform.

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