KLINGER Gebetsroither: Increased efficiency through EDI integration with ecosio

About KLINGER Gebetsroither

As part of the globally active KLINGER Group, KLINGER Gebetsroither is the trading company and market leader in Austria in the field of sealing technology and a major provider of automation solutions for valves. With sites in Marchtrenk and Gumpoldskirchen, the company serves customers from various industrial sectors, including oil and gas, chemicals and the paper industry. KLINGER Gebetsroither places particular focus on quality, innovation and developing customised solutions for individual customer requirements.

"“We didn't have an EDI solution in place before. The implementation of efficient EDI processes for Order/OrderRSP with customers was necessary in order to optimise the use of these new channels.”"

Katrin Nemeth, Head of Marketing and E-commerce, KLINGER Gebetsroither

Requirements for the new EDI solution

When looking for a new EDI solution, KLINGER Gebetsroither focussed on the following criteria:

Reliability: It was important that the new solution would enable KLINGER Gebetsroither to maintain uninterrupted data exchange
Scalability: KLINGER Gebetsroither needed its EDI solution to handle high message volumes
Transparency and monitoring: KLINGER Gebetsroither desired comprehensive monitoring options and full-text search functionality across all EDI messages

Automation: With the new solution, KLINGER Gebetsroither aimed to reduce manual intervention by automating processes such as ordering, order confirmation, change notifications and invoicing

Why ecosio was chosen

The decision to opt for ecosio as solution provider was based on three key factors:

Seamless integration: ecosio’s solution integrated easily with KLINGER Gebetsroither’s existing ERP system, allowing for a quick implementation
Comprehensive service: ecosio offered a complete EDI service package that included operation, maintenance and monitoring of the EDI infrastructure
Personalised support: KLINGER Gebetsroither was impressed by the tailored advice and customised solutions provided by ecosio

"“We were impressed by ecosio's cooperative and solution-orientated approach. In particular, the personalised support and seamless integration into our ERP system contributed significantly to the success of the project.”"

Katrin Nemeth, Head of Marketing and E-commerce, KLINGER Gebetsroither

The project

The new EDI solution was implemented with close co-operation between KLINGER Gebetsroither and ecosio. From the initial contact to the final implementation, the project was characterised by professional communication and efficient coordination. Challenges were identified together and solved promptly, ensuring that the transition to the new solution went smoothly.

Klinger Gebetsroither - Unternehmenslogo

Results

Since switching to ecosio’s EDI solution, KLINGER Gebetsroither has seen significant improvements, including…

Streamlined processes: Implementation of new, automated processes has reduced manual effort and increased efficiency
A future-ready solution: ecosio’s scalable solution fulfils current and future regulatory requirements and strengthens customer loyalty through reliable communication

Looking forward

KLINGER Gebetsroither plans to further expand its collaboration with ecosio and digitalise additional business processes moving forward. The positive experience has encouraged the company to continue relying on ecosio as a partner for the digitalisation of its business processes.

KLINGER Gebetsroither

About KLINGER Gebetsroither

Requirements for the new EDI solution

Why ecosio was chosen

The project

Results

Looking forward

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