partner case study
Flowdocs has brought ecosio on board as a strategic white-label partner, extending its SAP add-ons with access to a worldwide e-invoicing network. The result is a tightly integrated setup that lets Flowdocs customers manage e-invoicing from within SAP, while ecosio provides the infrastructure needed to meet changing requirements across Europe and beyond.
Results at a glance
Seamless white-label integration with a strong SAP focus
Flowdocs customers handle incoming and outgoing e-invoices directly in their familiar SAP environment, while ecosio takes care of network connectivity, conversion and compliance behind the scenes.
Scalable compliance for high document volumes
The partnership helps Flowdocs support customer volumes of 7 to 8 million invoices and prepare for upcoming mandates in Germany, France and other B2B markets.
Flexible enablement for new country requirements
New country packages, including Belgium, France and Spain, can be added as customer requirements evolve.
Together with ecosio, we're creating future-proof, seamless invoice exchange for SAP companies worldwide.
Flowdocs integrates ecosio’s global e-invoicing infrastructure directly into its SAP® add-ons as a white-label solution. This helps customers add new country requirements flexibly, process high invoice volumes and manage e-invoicing centrally in SAP®.
About Flowdocs
Flowdocs GmbH is a specialist SAP add-on developer and systems house for automated, document-based processes, such as invoice processing, order confirmations and dunning, directly within SAP.
Industry
Software development & SAP consulting
Head office
Leonberg, Germany
Core technology
SAP ERP / SAP S/4HANA (on-premises & private cloud)
Target audience
Upper mid-market to large enterprises
As an established developer of SAP add-ons for document-based processes, including Invoice Line and Billing Monitor, Flowdocs offers its customers an all-in-one package directly within SAP. As e-invoicing requirements became more complex across Europe, Flowdocs had to address three connected challenges:
Enablement was important to us. We needed to understand what it would take to get started together, and ecosio was simply much more straightforward than the others. That was a big factor in our decision.
To tackle these challenges, Flowdocs wanted a technically dependable partner that could support a simple white-label setup and work collaboratively from the outset. ecosio stood out in three key areas:
Fully managed service & white-labelling
By taking care of complex e-invoicing infrastructure, including routing, validation, Peppol connectivity and government interfaces, ecosio allows Flowdocs to offer customers a complete end-to-end package under its own brand.
Responsive partnership
Rather than relying on rigid processes, ecosio stood out through open communication and responsive technical support.
Modular scalability
With ecosio, new countries and formats can be switched on as customers need them, allowing the solution to accommodate new requirements in markets such as Belgium, France and Germany.
Other providers asked for regular training, extra certification steps and specific marketing commitments. With ecosio, the process was much more practical. We found a real sweet spot in the way we work together.
The partnership began with the rollout of e-invoicing capabilities for Belgium. ecosio provided the network and compliance infrastructure required for Belgian e-invoicing, while Flowdocs integrated the functionality into its SAP-based customer setup.
This first rollout became the reference point for the partnership: it showed how new country requirements could be added without disrupting the SAP experience Flowdocs customers already relied on. It also created a repeatable model for additional markets, including France, Spain and Germany.
One example from the shared customer base
is Sortimo, where it was clear from the start that the collaboration would work.
The customer is happy with us, and happy with ecosio. The fact that it worked went down well with them.
The partnership strengthens Flowdocs’ offering and provides a scalable foundation for further growth.
A stronger market position
A comprehensive e-invoicing portfolio serves mid-sized businesses and large enterprises alike.
Greater future readiness
More than 20 customers in the first year represent a potential volume of 7 to 8 million invoices.
A modular customer offering
Customers activate only the country packages they need.
The extra component from ecosio means we can serve both mid-sized businesses and large corporations, with an offering that stands up to the competition on content and commercial terms alike.
The joint solution simplifies e-invoicing for customers and keeps all processes centralised in SAP®.
A single point of contact
Flowdocs remains the trusted contact, without separate projects involving third parties.
Efficient SAP® processes
Structured data exchange reduces OCR errors and manual corrections, while control, approval and monitoring remain centralised in SAP®.
Long-term compliance confidence
Customers can meet new legal requirements without changing provider.
The goal is for customers to have a complete, worry-free e-invoicing package, with us alongside them and ecosio in the background. That goes for both incoming and outgoing invoices.
Many Flowdocs customers are headquartered in Germany or the DACH region, but operate internationally and need to manage e-invoicing requirements across multiple countries. As more invoice volumes move from email-based exchange to electronic formats and platform-based processes, Flowdocs and ecosio are well placed to support customers through that transition.
Once German companies have to connect to a platform, a huge volume will come online over a certain period. That’s the biggest opportunity for ecosio and us.
The combination of Flowdocs add-ons in SAP and ecosio’s cloud infrastructure gives customers a practical way to manage growing e-invoicing volumes without adding complexity to their day-to-day SAP processes.
Learn what Germany’s e-invoicing mandate means and how to prepare your e-invoicing processes.
Check your invoice data quickly and easily against current Peppol specifications.
Which e-invoicing provider is right for your business? Compliance and scalability differ more than you might expect. This toolkit shows you what to look for.
See how Melitta scales e-invoicing internationally with ecosio and gains full visibility into invoice processes with ecosio Monitor.
See how ecosio can help your business simplify complex B2B processes, improve operational efficiency and build a more reliable foundation for growth. Get in touch with our experts to discuss your current setup, challenges and goals.
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