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Supplier Relationship Management

Supplier Portal Integration in Your ERP System

Supplier relationship management (SRM) comprises the crucial components for efficient cooperation with your suppliers. ecosio can help you communicate successfully while simplifying all your related processes.

Grafik ecosio Supplier Portal

Effectively manage your supplier relationships

ecosio’s Supplier Portal improves communication with your suppliers by offering comprehensive management solutions for your business partners – from first contact to successful cooperation.

Overview

Our Supplier Portal offers a comprehensive overview of all your supplier relationships and connected processes:

  • Filters with several parameters
  • Full text search across all documents and messages
  • Implementable both centrally and inter-divisionally with customisable role permissions and access rights

ecosio support processes are directly integrated in the user interface of your ERP system, while your suppliers conveniently access the portal via their web browser.

What we offer

  • Fully automated supplier communication and data exchange
  • Individually customisable SRM modules for your EDI processes
  • Securely encrypted data transmission
  • Cost-cutting process automisation
  • Clear and efficient management of business master data, communication, documents and supplier ratings

Supplier Portal functions

Supplier self assessment

The supplier self-assessment module is used to evaluate and select potential new suppliers. This is a two step process:

  • First, the potential supplier applies to register on the Supply Portal using selected master data (sales, product group etc.),
  • Following approval by your team, the potential supplier gains access to the supplier portal and necessary documents (such as purchasing conditions etc.). Permissions for individual modules can be controlled centrally in the Supplier Portal. If the result of the check is negative it is possible to apply again as a supplier after a predefined period of time.

Quality control

The following functions provide key quality control information, enabling you to identify any issues in your supplier relationships quickly and easily:

  • Complaint: With this function, suppliers can be asked to produce a report for defective products. Complaints are started in the ERP system or directly in the supplier portal and are always assigned to an item in a delivery.
  • Sampling: For the “sampling” of a position on an order, a sampling report can be created in the Supplier Portal or in the ERP system, which must be completed by the supplier in parallel with the sample being sent.
  • Special release: With the “special release” function, suppliers can request the release of a delivery with slight deviations from the required characteristics from within the ecosio Supplier Portal.

Audit management

The audit planning module supports you in the planning, coordination and follow-up of audits, as well as in the direct communication of the audit report to the supplier. Audit appointments are coordinated with the supplier via the ecosio Supplier Portal. After the audit, further modules of the Supplier Portal provide the possibility to evaluate the supplier or to set up tracking based on the audit result.

Document management

The document management module facilitates the provision, classification and secure exchange of documents (such as technical drawings or contracts). After uploading via the portal, documents for all suppliers, suppliers of selected product groups, or individual suppliers can be released. As the content is automatically indexed, these documents can later be explored by full-text search.

Supplier development

The evaluation and delivery performance module visualizes the performance of individual suppliers based on key figures (for example, adherence to delivery dates, number of incorrect deliveries, complaints etc.). A filter function allows you to see an overview of all suppliers, specific supplier groups or individual suppliers. In addition, to help you achieve process improvement, it is possible to set performance targets both internally and externally.

Measure tracking

In central measure tracking all measures are summarised and visualized across all modules. In this module measures can be created, viewed, changed and filtered according to different criteria. Automated reminders allow suppliers to keep an eye on deadlines. The newsfeed also shows current supplier actions and tasks.

Collection of customs-relevant data

The “collection of customs-relevant data” module serves to determine the country of origin of customs-relevant articles. ecosio’s Supplier Portal provides the supplier with a pre-selected list of customs-relevant articles for completion in the ERP system.

Supplier Database

As one of our Supplier Portal partners, you will receive a comprehensive supplier database with a summary of all relevant information about your suppliers. In this module it is possible to adjust settings relating concerning role management and access permissions.

Blog

Recent updates

News and tips relating to B2B integration from our blog.

Complete Services

To ensure a perfect fit for your company’s needs, all our services are customisable.

These clients and partners place their trust in ecosio

Take the first step towards improved supplier relationships

Want to find out more about how you can improve your supplier relationship management? Get in touch for a personal consultation where we can help to assess your individual needs.

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